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About Me

Customer service with more than 15 years of experience. Want to bring his work experience in other fields, in this case Postpaid Performance Analytics I have good customer service skills and can work with clients to meet company needs. Mastering good communication skills, good analytical skills, and experienced in leading a team and able to work under pressure. Postpaid products are already available in 3Store and many corporate postpaid customers make payments at 3Store. So I am quite familiar with the existing postpaid products and also understand the feedback from customers about the postpaid products they use. This has become my provision to be able to analyze the performance of existing postpaid products and can also provide input for new postpaid products.


PriaMenikahIslam24 Agustus 1978 (43 Tahun)


Customer Service
Team management
Bahasa Inggris
MS Office
Train for Trainer
Customer Retention


1996 - 2002

Universitas Padjajaran

Sarjana (S1) Fakultas Pertanian (IPK 2.81)


Juni 2017 - Sekarang

Regional Service Experience Management

PT Indosat Ooredoo Hutchison

- Responsible for 3Store and DVM (Digital Vending Machine) Operational for West Java, Central Java, East Java Bali Lombok and Sulawesi area. - Responsible ...

Desember 2011 - Mei 2017

Customer Service Head West Java Inner

PT Hutchison 3 Indonesia

• To ensure daily operation execution according to BPD & SOP, brand & customer experience strategy including customers’ experience align with bra ...

-- Dan 3 pengalaman lain nya --


Delivering Service Quality and SQ Skill

Url :

Training held by Service Quality Center in 2003

ESQ Leadership Training

Url :

Training held By ESQ Leadership Center in 2005

-- Dan 3 lampiran lain nya -- Android Apps